Customer Service Administrator - Ebbsfleet (Temp)

Office Angels; Gravesend; On-site; GBP 19,000 - 21,000; Full time

Benefits offered by this job

Weekly Pay

Up to 28 days annual leave

Eye care vouchers

Temp of the Month

Job summary

Office Angels is seeking a Customer Service Administrator for a temporary placement in Ebbsfleet, near Gravesend. The role runs Monday to Friday, 8:30am to 5:00pm, with a pay rate of £14.00–£15.00 per hour.

Start is ASAP and this opportunity offers weekly pay and a range of temp-friendly benefits. You will act as the first point of contact for customers, manage emails, coordinate with teams to resolve issues, and maintain accurate records.

Qualifications

• Proven experience in customer service or coordination roles.
• Excellent communication skills, both verbal and written.
• Strong organisational abilities and attention to detail.
• Proactive approach to problem-solving and customer satisfaction.
• Ability to thrive in a busy, dynamic environment.

Responsibilities

• Act as the first point of contact for customers, addressing inquiries with professionalism and enthusiasm.
• Manage customer emails and ensure timely processing.
• Collaborate with various teams to resolve customer issues, ensuring a seamless experience.
• Maintain accurate customer records and documentation.
• Assist in the collection and analysis of customer feedback to drive improvements in service.

Skills

Customer service

Coordination

Communication skills

Organisation

Problem-solving

Adaptability

Job description

Office Angels is seeking a Customer Service Administrator for a temporary placement in Ebbsfleet, near Gravesend. The role runs Monday to Friday, 8:30am to 5:00pm, with a pay rate of £14.00–£15.00 per hour.

Start is ASAP and this opportunity offers weekly pay and a range of temp-friendly benefits. You will act as the first point of contact for customers, manage emails, coordinate with teams to resolve issues, and maintain accurate records.