Customer Service Administrator

Ambitions Personnel; Stanford-le-Hope; On-site; GBP 18,000 - 24,000; Full time

Job summary

Ambitions Personnel is seeking a Customer Service Administrator in the United Kingdom. You will speak with customers by phone about orders and input data into multiple systems, ensuring accuracy.

The role requires good communication, IT literacy, and the ability to liaise with drivers and customers to update order statuses. Working hours follow an 8 day rotation, 07:00-16:30 or 09:30-19:00 depending on the week.

Qualifications

• IT literate with accurate keyboard skills.
• Excellent communication abilities.
• Experience in customer service, administration or call centre is preferred.

Responsibilities

• Speak with customers by phone regarding orders placed.
• Input data onto various systems with accuracy.
• Liaise with drivers and customers to update order statuses.

Skills

IT literacy

Communication skills

Data entry accuracy

Job description

Do you enjoy speaking with people and helping them with queries? We are currently recruiting for Customer Service Administrators. You role will involve speaking to Customers by phone regarding orders that have been placed. You must be I.T literate with accurate keyboard skills as you will be required to input data onto various sytems. The ideal candidate will have excellent communication skills as you will be required to liaise with drivers and customers to update them on the status of orders.

Working hours: 5 days on and 3 days off (8 day rotation pattern)07.00 - 16.30 (first week) / 09.30 - 19.00 (2nd week)

This would suit someone who has worked in customer service, administration or a call centre.