Internal Sales Administrator

Confidential; Birmingham; On-site; GBP 14,000 - 19,000; Part time

Job summary

Confidential's Birmingham branch seeks a temporary Administrator to support a busy team for an initial two-week assignment, with potential extension. You will handle calls, quotations, orders, and basic bookkeeping, building relationships with customers and ensuring accurate records.

This is a great fit for someone confident on the phone and organised with strong MS Office and CRM skills. Join a friendly, established team in a hands-on role that offers real variety and exposure to procurement,

Qualifications

• Previous administration experience.
• Basic bookkeeping knowledge.
• Confident telephone manner.
• Strong customer service and communication skills.
• Proactive and organised with attention to detail.

Responsibilities

• Handle calls and emails from customers.
• Prepare quotations and costings.
• Process orders and set up new customer accounts.
• Maintain customer records on the internal system.
• Collaborate with suppliers and other departments to ensure timely service.
• Assist with basic bookkeeping tasks.

Job description

We are currently recruiting for a temporary Administrator to join a well established business, initially for two weeks but potentially on an ongoing basis. This is a great opportunity for someone who enjoys speaking to customers, building relationships and working within a busy environment.

You'll be speaking with customers to understand what they need, preparing quotations, processing orders and completing basic book keeping tasks.

Duties will include:

• Handling incoming calls and emails from customers
• Building and maintaining relationships with existing customers
• Understanding customer requirements and recommending suitable products
• Preparing quotations, proposals and costings
• Completing basic book keeping tasks
• Processing orders and setting up new customer accounts
• Keeping customer information up to date on the internal system
• Dealing with customer queries and any issues that arise
• Sourcing products and samples for customers
• Liaising with suppliers regarding orders and availability
• Keeping customers updated on new products and promotions
• Working closely with other departments to ensure customers receive a good level of service

The ideal candidate will have:

• Previous administration experience
• Knowledge of basic book keeping
• A confident and professional telephone manner
• Strong customer service and communication skills
• A positive and proactive approach
• The confidence to handle objections and close sales
• Good organisation and attention to detail
• Good Microsoft Office skills
• Experience using CRM systems would be beneficial
• Experience with procurement systems would be an advantage but isn't essential

This would be a great opportunity for someone who is naturally confident with customers and wants to join a friendly, established team.

Morgan Parkes Recruitment Ltd operates within the UK and welcomes applications from candidates eligible to live and work in the UK, adhering to our strict equal opportunities policy.

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