Internal Sales Administrator

Morgan Parkes Recruitment Limited; Birmingham; On-site; GBP 18,000 - 22,000; Full time

Job summary

Morgan Parkes Recruitment Limited is recruiting a temporary Administrator for a well established business in the UK, initially for two weeks with potential extension. The role involves speaking with customers, understanding their needs, preparing quotations, processing orders and basic bookkeeping to support busy teams.

The ideal candidate will have administration experience, a professional telephone manner and strong communication and organisational skills.

Qualifications

• Previous administration experience.
• Knowledge of basic book keeping (optional).
• A confident and professional telephone manner.
• Strong customer service and communication skills.
• A positive and proactive approach.
• The confidence to handle objections and close sales.
• Good organisation and attention to detail.
• Good Microsoft Office skills.
• Experience using CRM systems would be beneficial.
• Experience with procurement systems would be an advantage.

Responsibilities

• Handling incoming calls and emails from customers.
• Building and maintaining relationships with existing customers.
• Understanding customer requirements and recommending suitable products.
• Preparing quotations, proposals and costings.
• Completing basic book keeping tasks.
• Processing orders and setting up new customer accounts.
• Keeping customer information up to date on the internal system.
• Dealing with customer queries and any issues that arise.
• Sourcing products and samples for customers.
• Liaising with suppliers regarding orders and availability.
• Keeping customers updated on new products and promotions.
• Working closely with other departments to ensure customers receive a good level of service.

Skills

Customer service

Communication

Telephone manner

Organisational skills

Attention to detail

Microsoft Office

CRM systems

Procurement systems

Relationship building

Quotations

Tools

CRM systems

Microsoft Office

Procurement systems

Job description

We are currently recruiting for a temporary Administrator to join a well established business, initially for two weeks but potentially on an ongoing basis. This is a great opportunity for someone who enjoys speaking to customers, building relationships and working within a busy environment.

You'll be speaking with customers to understand what they need, preparing quotations, processing orders and completing basic book keeping tasks.

Duties will include:

• Handling incoming calls and emails from customers
• Building and maintaining relationships with existing customers
• Understanding customer requirements and recommending suitable products
• Preparing quotations, proposals and costings
• Completing basic book keeping tasks
• Processing orders and setting up new customer accounts
• Keeping customer information up to date on the internal system
• Dealing with customer queries and any issues that arise
• Sourcing products and samples for customers
• Liaising with suppliers regarding orders and availability
• Keeping customers updated on new products and promotions
• Working closely with other departments to ensure customers receive a good level of service

The ideal candidate will have:

• Previous administration experience
• Knowledge of basic book keeping
• A confident and professional telephone manner
• Strong customer service and communication skills
• A positive and proactive approach
• The confidence to handle objections and close sales
• Good organisation and attention to detail
• Good Microsoft Office skills
• Experience using CRM systems would be beneficial
• Experience with procurement systems would be an advantage but isn't essential

This would be a great opportunity for someone who is naturally confident with customers and wants to join a friendly, established team.

Morgan Parkes Recruitment Ltd operates within the UK and welcomes applications from candidates eligible to live and work in the UK, adhering to our strict equal opportunities policy.

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