Customer Service Administrator

RD Financial Recruitment Limited; Staines-upon-Thames; Híbrido; GBP 26.000 - 28.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Hybrid working (two days from home)

Defined benefits pension

Descripción de la vacante

RD Financial Recruitment Limited is seeking a Customer Services Administrator for a well-established organisation in the accreditation sector, based in Staines-upon-Thames, offering hybrid working and a competitive salary of £26k-£28k.

The role centers on administrative and logistics support, coordinating visits, handling enquiries, and maintaining documentation, with opportunities to develop in a supportive team and flexible hours.

Formación

• Experience in administration or customer service.
• Strong organisational and communication skills.
• Ability to prioritise effectively and work under pressure.
• Attention to detail and proactive problem-solving.
• Proficient in Microsoft Office and teamwork.

Responsabilidades

• Coordinate and book visits, liaise with customers and internal teams.
• Manage pre- and post-visit documentation.
• Organise travel and accommodation.
• Act as main point of contact for enquiries and maintain records.

Conocimientos

Customer service

Organisational skills

Communication skills

Herramientas

Microsoft Office

Descripción del empleo

Customer Service Administrator - £26k-£28k + Excellent Benefits - Hybrid
Staines-on-Thames - Part-time hours considered

Looking for more than just another customer service role? This is a fantastic opportunity to join a supportive team in a beautiful riverside location, offering flexible working, a great culture, and an excellent benefits package.

Intro

We're working with a well-established and highly respected organisation in the accreditation sector, looking for a Customer Services Administrator to join their dynamic and fast-paced team. This is a great opportunity for someone who enjoys variety, responsibility, and delivering a high standard of service.

The Role

In this Customer Services Administrator role, you'll be at the centre of operations, providing key administrative and logistics support. You'll coordinate and book visits, liaise with customers and internal teams, manage pre- and post-visit documentation, and organise travel and accommodation. You'll also act as a main point of contact for enquiries, ensuring a smooth and professional customer experience while keeping records accurate and processes on track.

About You

You'll have previous experience in administration or customer service, with strong organisational and communication skills. You're able to prioritise effectively, work well under pressure, and take a proactive approach to problem-solving. Attention to detail is key, along with confidence using Microsoft Office and the ability to work both independently and as part of a team.

The Offer

In return, you'll receive a competitive salary of £26k-£28k, hybrid working with two days from home + many other benefits including a defined benefits pension scheme. You'll be joining a supportive, collaborative environment where you can develop your skills and make a real impact.