Customer Service Administrator

Huntress; Maidenhead; On-site; GBP 25,000 - 30,000; Full time

Job summary

Huntress is seeking an Admin and Finance Assistant to join their team in Maidenhead. This full-time, office-based role is focused on providing essential customer service and financial administration support, making a significant impact from day one. Candidates should be proactive, with strong communication skills and a willingness to learn.

Qualifications

• Proven customer service experience in an office environment.
• Excellent communication skills both written and verbal.
• Confident user of Microsoft packages.

Responsibilities

• Serve as a primary point of contact for customer enquiries.
• Process customer orders, issue order confirmations, prepare invoices.
• Execute daily bank reconciliations.

Skills

Customer service

Communication

Microsoft packages

Organisational skills

Proactive nature

Job description

We're searching for an enthusiastic and proactive individual to become a key member of our client's close-knit team. This role offers the chance to make a real impact by providing essential customer service and financial administration support.

The ideal candidate will naturally excel at customer service and communication. We value a keen and proactive approach, someone eager to contribute from day one.

While prior experience in financial administration isn't a prerequisite, you must have a strong willingness to learn new skills and enjoy playing a vital, cross-functional role within the company.



Responsibilities:

* Serve as a primary point of contact for customer enquiries
* Process customer orders, issue order confirmations, prepare invoices, and process credit notes
* Communicate with customers to address pricing, delivery time lines, and order amendments
* Support with general office admin including health and safety checks, and distribution of personal protective equipment
* Facilitate the comprehensive management of customer accounts, ensuring all necessary financial and contact details are up to date.
* Support with the monitoring and review of customer credit limits
* Contribute to the timely reporting of overdue accounts, consistent with policy terms
* Process expense claims for both staff and corporate credit cards, along with inputting vendor invoices
* Execute daily bank reconciliations.

What we are looking for:

* Proven customer service experience in an office environment
* Excellent communication skills both written and verbal
* Confident user of Microsoft packages
* Highly efficient and organised approach to work
* Positive, proactive nature

Details:

Title: Admin and Finance Assistant

Salary: up to £30,000 DOE

Location: Maidenhead

Contract: Permanent, full-time (fully office based)

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.