Customer Service Administrator

Pertemps; Coulsdon; On-site; GBP 16,000 - 27,000; Part time

Job summary

A leading manufacturer near Redhill is seeking 2 Customer Service Administrators to join a fast-paced team. Full-time and part-time roles are available, offering competitive salaries and numerous benefits. Applicants should possess strong communication skills and a passion for customer service.

Benefits

25 days holiday + bank holidays

Pension scheme

Modern on-site kitchen and shower facilities

Free parking and easy access by public transport

Qualifications

• Experience in a fast-moving environment preferred.
• Familiarity with manufacturing or construction sector is a bonus.
• Customer service experience is essential.

Responsibilities

• Providing excellent customer service via phone and email.
• Accurately processing sales orders in a timely manner.
• Preparing clear and accurate quotations for customers.

Skills

Excellent communication

Relationship-building

Attention to detail

Organization

Customer service

Job description

Looking for your next step in a fast-paced, friendly team where no two days are the same? We're on the hunt for a 2 x Customer Service Administrators with a proactive attitude and a passion for customer service to join a dynamic manufacturer near Redhill.

1 x Full Time: Monday - Friday, 8am - 5pm (45 minute lunch)
1 x Part Time: Monday - Friday, 12.30pm - 5.30pm (45 minute lunch)

What You'll Be Doing:

• Providing excellent customer service via phone and email
• Accurately processing sales orders in a timely manner
• Preparing clear and accurate quotations for customers
• Monitoring stock levels and communicating lead times and order updates
• Handling customer enquiries and resolving issues effectively
• Identifying opportunities to upsell or cross-sell relevant products and services
• Maintaining accurate and up-to-date customer records in the CRM system

What We're Looking For:

• Experience processing orders in a fast-moving environment
• A people person with excellent communication and relationship-building skills
• High attention to detail - especially when it comes to product codes and part numbers
• Someone who thinks ahead and loves staying organised
• Experience in the manufacturing or construction sector is a bonus, but not essential - full product training is provided!

What's On Offer:

• Salary: Full time £27,000pa / Part time £16,000pa
• 25 days holiday + bank holidays (including a Christmas & New Year shut-down!)
• Pension scheme
• Modern on-site kitchen and shower facilities
• Free parking and easy access by public transport

If you're a customer service superstar with a keen eye for detail and want to join a company where you'll be supported, trained, and appreciated - we'd love to hear from you!