Customer Service Administrator

Bristol Industrial; Lutterworth; On-site; GBP 19,000 - 22,000; Full time

Benefits offered by this job

Competitive rate

Weekday hours

Temporary position

Professional environment

Job summary

Meridian Business Support is recruiting a temporary Customer Service Administrator for a logistics operation in Lutterworth. The role handles orders, data maintenance and customer communication, with a clear focus on accuracy and timely processing within a busy team.

The successful candidate will have logistics administration experience, strong organisational and IT skills, and a proactive approach to work in a weekday Monday–Friday pattern.

Qualifications

• Previous administration experience within logistics, warehousing or distribution.
• Strong organisational and time management skills to prioritise workload.
• Good IT skills, including MS Office and logistics software usage.
• Excellent communication with a customer-focused approach.
• Proactive attitude and ability to work independently or in a team.

Responsibilities

• Processing inbound and outbound orders with accurate documentation.
• Maintaining warehouse and logistics databases with up-to-date data.
• Producing reports and supporting operational data for management.
• Acting as a key contact for customers, suppliers and transport partners.
• Assisting with invoicing, scheduling and general office duties.
• Supporting compliance and health and safety procedures.

Skills

Customer service

Organisational skills

IT skills

Communication

Proactive attitude

Independent working

Tools

Microsoft Office

Warehouse systems

Transport systems

Job description

Customer Service Administrator

Lutterworth | £14.90 per hour | Monday to Friday, 8:00am to 4:30pm | Temporary Position

Are you an experienced Customer Service Administrator looking for your next opportunity within a fast-paced logistics and warehousing environment? Meridian Business Support is recruiting on behalf of a leading logistics provider in Lutterworth for a temporary Customer Service Administrator to support daily operations across inventory, distribution and customer communications. Offering a competitive hourly rate, structured weekday hours and the chance to further develop your logistics and supply chain experience, this is a great opportunity to join a busy and professional team.

As a Customer Service Administrator, you will play an important part in ensuring operational processes run smoothly while providing excellent support to both customers and internal teams.

Key responsibilities include:

• Processing inbound and outbound orders, ensuring all documentation is accurate and completed on time
• Maintaining warehouse and logistics databases with precise and up-to-date information
• Producing reports and supporting management with operational data
• Acting as a key contact for customers, suppliers and transport partners regarding deliveries and stock availability
• Assisting with invoicing, scheduling and general office administration duties
• Supporting compliance procedures and helping maintain health and safety standards across the operation

Working within a busy logistics environment, you will be comfortable managing multiple priorities while maintaining excellent attention to detail.

To be considered for this Customer Service Administrator position, you will need:

• Previous administration experience within logistics, warehousing, supply chain or distribution
• Strong organisational and time management skills with the ability to prioritise workload effectively
• Good IT skills, including experience using warehouse management systems, transport systems or Microsoft Office applications
• Excellent communication skills with a customer-focused approach
• A proactive attitude and the ability to work independently as well as part of a wider team

The successful Customer Service Administrator will be required to complete:

• A basic DBS check
• A credit check
• Verification of employment and/or education history

What You'll Receive

• Competitive pay rate of £14.90 per hour
• Monday to Friday working pattern with no weekend shifts
• Opportunity to gain valuable experience within a leading logistics operation
• Supportive team environment
• Exposure to supply chain, warehouse and distribution processes
• Potential to further develop your administrative and customer service skills

If you're a detail-focused professional with experience in logistics administration, customer service, warehouse administration or supply chain support, we'd love to hear from you.

Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Business for this vacancy.