Customer Service Administrator

Huntress; Horley; On-site; GBP 18,000 - 21,000; Full time

Job summary

Huntress is recruiting on behalf of our client for a reliable and detail-oriented Customer Service Administrator to join their team in Horley, United Kingdom. You will respond to customer enquiries via phone, email and online platforms, and maintain records while coordinating with other departments for issue resolution.

The successful candidate will be organized, proficient in Microsoft Office, and comfortable on the phone.

Qualifications

• Respond to customer enquiries via phone, email, and online platforms
• Maintain accurate records and update internal systems
• Liaise with internal departments to resolve issues
• Provide general administrative support to the wider team

Responsibilities

• Respond to customer enquiries via phone, email, and online platforms
• Maintain accurate records and update internal systems
• Liaise with internal departments to resolve issues
• Provide general administrative support to the wider team

Skills

Microsoft Office

Phone communication

Organised

Job description

£13.29 per hour rising to £14.04 after 6 months

Monday to Friday | 08:00 - 16:00

We are recruiting on behalf of our client a leading company for a reliable and detail-oriented Customer Service Administrator to join their team. This is a great opportunity for someone with strong communication skills and a proactive approach to customer support and administration.

Key Responsibilities:

• Respond to customer enquiries via phone, email, and online platforms
• Maintain accurate records and update internal systems
• Liaise with internal departments to resolve issues
• Provide general administrative support to the wider team

The successful candidate:

• Organised
• Proficient in Microsoft Office
• Comfortable on the phone