Customer Service Administrator

Travail-Employment-Group; Gloucester; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Company Pension Scheme

Health pro's

31 days holiday

Job summary

Travail-Employment-Group is recruiting a Customer Service Administrator in Gloucester/Stonehouse. The role is permanent, 37.5 hours per week, with a salary up to £25,350 per annum.

Mon-Fri 8:30am-4:30pm, 31 days holiday, company pension, and a supportive team environment. You will handle high volumes of calls, place orders, liaise with departments to ensure on-time dispatch, and provide reliable customer service.

Qualifications

• Previous experience in Customer Service roles is desirable.
• Ability to cope under pressure and multi task in a busy environment.
• Reliable and punctual with ability to work independently and in a team.

Responsibilities

• Receive a large number of incoming calls as first point of contact.
• Direct calls to other departments when necessary.
• Place orders via telephone or email and input orders accurately.

Skills

Customer service

Multitasking

Communication skills

Telephone handling

Job description

Customer Service Administrator (JO0000016966) Gloucester, England

Salary: GBP25350 - GBP25350 per annum

Customer Service Administrator - Stonehouse - Permanent - Salary up to £25,350 - 37.5 hour week - Monday to Friday 8:30am to 4:30pm

Our Client is a large Distribution company who are looking to grow their current Customer Service team due to high demand in their products. They are looking for a friendly, approachable person with the ability to cope under pressure and work effectively and multi task in a busy environment, previous experience in Customer Service roles partnered alongside administrative duties would be desirable, The successful candidate also needs to be a reliable and punctual person with the ability to work both independently and as part of a team,

The role as Customer Service Administrator will involve;

• Receive a large number of incoming calls as a first point of call in to the business
• Direct calls to other departments if necessary
• Place orders via telephone or email
• Input orders efficiently and accurately
• Liaise with other departments to ensure products are dispatched and delivered on time
• Reception cover (adhoc)
• See orders through start to delivery
• To communicate regularly with Representatives to ensure excellent customer service
• Bright and ambitious company to work for
• Strong team ethos
• Company Pension Scheme
• Health pro's
• A calm & supportive working environment
• 31 days holiday (Includes Bank Holidays)

Customer Service Administrator - Stonehouse - Permanent - Salary up to £25,350 - 37.5 hour week - Monday to Friday