Customer Service & Admin Coordinator

Travail-Employment-Group; Gloucester; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Company Pension Scheme

Health pro's

31 days holiday

Job summary

Travail-Employment-Group is recruiting a Customer Service Administrator in Gloucester/Stonehouse. The role is permanent, 37.5 hours per week, with a salary up to £25,350 per annum.

Mon-Fri 8:30am-4:30pm, 31 days holiday, company pension, and a supportive team environment. You will handle high volumes of calls, place orders, liaise with departments to ensure on-time dispatch, and provide reliable customer service.

Qualifications

• Previous experience in Customer Service roles is desirable.
• Ability to cope under pressure and multi task in a busy environment.
• Reliable and punctual with ability to work independently and in a team.

Responsibilities

• Receive a large number of incoming calls as first point of contact.
• Direct calls to other departments when necessary.
• Place orders via telephone or email and input orders accurately.

Skills

Customer service

Multitasking

Communication skills

Telephone handling

Job description

Travail-Employment-Group is recruiting a Customer Service Administrator in Gloucester/Stonehouse. The role is permanent, 37.5 hours per week, with a salary up to £25,350 per annum.

Mon-Fri 8:30am-4:30pm, 31 days holiday, company pension, and a supportive team environment. You will handle high volumes of calls, place orders, liaise with departments to ensure on-time dispatch, and provide reliable customer service.