Customer Service Administrator

Office Angels; Devon and Torbay; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading employment agency is seeking a Temporary Customer Service Administrator to join a dynamic team in Exeter. The successful candidate will provide excellent service to visitors and handle customer inquiries and bookings. A strong customer service background and immediate availability are essential. This role offers an hourly rate of £13.50 and various employee perks, including weekly pay and access to exclusive discounts. Join us and represent the company at a high level.

Benefits

Weekly pay

Access to Boost platform with various discounts

Temporary candidate of the month award

Temporary candidate lunches/treats

Online resources

Regular pay reviews

Dedicated consultant support

Qualifications

• Must be available immediately for the role.
• Strong customer service orientation is required.
• Ability to manage multiple tasks effectively.

Responsibilities

• Provide front office support to visitors.
• Maintain excellent customer service at all times.
• Respond to customer and contractor inquiries.

Skills

Previous experience within customer focused role

High level of customer care skills

Confident and polite telephone manner

Strong IT and communication skills

Ability to think on your feet

Job description

JOB TITLE: Temporary Customer Service Administrator - Immediate Start

LOCATION: Exeter

HOURLY RATE: 13.50 per hour

HOURS: Monday - Friday, 9:00AM -5:00PM

BENEFITS: We would love for you to join us, some of the great perks of temping through us include:

• Weekly pay
• Access to Boost - our exclusive platform with discounts on hundreds of retailers, a well being hub with recipes, an exercise area, and a mindfulness section with blogs & videos
• Temporary candidate of the month award
• Temporary candidate lunches/treats
• Online
• Regular pay reviews
• A dedicated consultant as an additional layer of support

THE ROLE: We are recruiting for a motivated and personable Customer Services Administrator to join a friendly and upbeat team, who provide a fantastic service supporting a local house builder. This is an exciting and varied role and as you will be the first point of contact you have the responsibility to represent the company at a high level. This is a temporary role and you must be available immediately to be considered for this role.

KEY DUTIES:

• Providing front of office support to visitors to the building
• Maintaining excellent customer service at all times
• Updating the company's systems
• Responding to customer and contractor enquires and complaints over the phone and by email and take appropriate action in line with company procedures
• Taking bookings
• Other administrator duties to ensure the smooth running of the department

KEY SKILLS:

• Previous experience within customer focused role
• High level of customer care skills with the willingness to exceed expectations
• Confident and polite telephone manner
• Strong IT and communication skills
• Ability to "think on your feet" and problem solve

If you are available immediately and you're seeking a varied role, please apply online or send your CV directly to (url removed) alternatively you can contact the team on (phone number removed)

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.