Customer Service Administrator

JR United Kingdom; City Of London; Remote; GBP 22,000 - 30,000; Full time

Job summary

A leading company is looking for a Customer Service Administrator to provide support to elderly individuals, enhancing their care technology experience from a home-based setting in the UK. Candidates should possess strong communication skills, experience in Salesforce, and the ability to work independently. Full training and ongoing support will be provided, making a significant impact in people's lives while being part of an innovative team.

Benefits

Full training provided

Ongoing support

Qualifications

• Comfortable working independently in a fast-paced environment.
• Awareness of safeguarding (training provided).

Responsibilities

• Help customers get the most from their care technology.
• Spot and resolve issues with underused devices.
• Collaborate with social workers and NHS.

Skills

Excellent communication

People skills

Strong Excel

Salesforce experience

Organised

Self-motivated

Proactive

Job description

Social network you want to login/join with:

Customer Service Administrator, london (city of london)

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Client:

Location:

london (city of london), United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

5

Posted:

26.06.2025

Expiry Date:

10.08.2025

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Job Description:

Customer Service Administrator (Remote, UK-Based)

Location: Home-based (UK only)

All equipment & full training provided

Are you passionate about helping others and making a real difference? Join our award-winning team as a Customer Service Administrator, supporting elderly and vulnerable individuals to live independently and safely at home.

What You’ll Do:

• Help customers get the most from their care technology
• Spot and resolve issues with underused devices
• Analyse usage data to improve service
• Book tech visits and manage stock
• Collaborate with social workers, NHS, and local authorities
• Keep accurate records in Salesforce

What You’ll Bring:

• Excellent communication and people skills
• Strong Excel and Salesforce experience
• Organised, self-motivated, and proactive
• Comfortable working independently in a fast-paced environment
• Awareness of safeguarding (training provided)

Why Join Us?

Full training and ongoing support with no commute to worry about

Make a real impact in people’s lives

Be part of a growing, caring, and innovative team

Ready to make a difference? Apply now or share with someone who’d be a great fit!