Customer Service Administrator

JR United Kingdom; Horsham; On-site; GBP 22,000 - 28,000; Full time

Job summary

Une entreprise basée à Horsham recherche un professionnel administratif/service client dynamique pour un poste temporaire avec possibilité de devenir permanent. Le candidat idéal doit avoir une expérience antérieure dans un rôle orienté client, ainsi que de solides compétences en communication et en organisation. Le poste comprend la gestion des requêtes des clients, le traitement des commandes et un soutien général à l'équipe. La formation complète et les possibilités de progression sont offertes dans un environnement de travail accueillant.

Benefits

Formation complète et progression

Environnement de travail amical

Stationnement gratuit

Qualifications

• Expérience dans un rôle orienté client ou administratif.
• Compétences communicationnelles éprouvées et manière professionnelle.
• Attitude positive, axée sur l'équipe.

Responsibilities

• Gérer les requêtes des clients par téléphone et email.
• Traiter les commandes et mettre à jour les systèmes internes.
• Assurer un service de premier ordre aux clients.

Skills

Communication

Organisation

Attention aux détails

Tools

Standard office software

Job description

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Are you a people person looking for your next opportunity in a friendly and supportive office environment? Whether you’re from a retail, customer service, or office-based background, we want to hear from you!

Our client, based in Horsham, is looking for a reliable and enthusiastic Administrator/Customer Service professional to join their team. This is a temporary-to-permanent position with an immediate start – ideal for someone who enjoys a varied role and thrives on delivering great service.

What you'll be doing:

• Handling incoming customer queries via phone and email
• Processing orders and updating internal systems
• Supporting the wider team with general admin tasks
• Providing first-class service to clients and customers
• Maintaining accurate records and managing documentation

What we’re looking for:

• Experience in a customer-focused or administrative role – retail or office-based
• Strong communication skills and a confident, professional manner
• Good organisational skills and attention to detail
• A positive, team-focused attitude
• Comfortable using standard office software and systems
• Based in Horsham, free parking
• Friendly, welcoming working environment
• Great opportunity to move into a permanent position for the right person
• Full training and progression available

If you're ready for your next step and want to join a company that values its people – apply now!

Harris lord is acting as an Employment Business in relation to this role.