Customer Service Administrator

Market GmbH; Braintree; On-site; GBP 27,000; Full time

Job summary

Market GmbH is seeking a passionate Customer Service Administrator to join their growing team in Braintree. The role involves handling customer inquiries, managing calls, and providing exceptional service as part of a supportive team. Candidates should have strong communication skills, a positive attitude, and the ability to work under pressure, with opportunities for growth within the company.

Benefits

Regular company incentives

Bonus opportunities based on performance

Qualifications

• Previous customer service/office experience is advantageous.
• Confident communicator both verbally and written.
• Organized and able to handle pressure.

Responsibilities

• Making and handling a high volume of outbound and inbound calls.
• Assisting customers with queries and managing accounts.
• Providing exceptional service and maintaining accurate customer records.

Skills

Communication

Organizational Skills

Team Collaboration

Customer Service

Ability to Learn New Skills

Tools

MS Office

Job description

Join to apply for the Customer Service Administrator role at Market GmbH

3 days ago Be among the first 25 applicants

Join to apply for the Customer Service Administrator role at Market GmbH

Get AI-powered advice on this job and more exclusive features.

Sign in to access AI-powered advices

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

This range is provided by Market GmbH. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Market 36 Recruitment are currently recruiting for a Customer Service Administrator for our client based in Braintree.

The successful candidate must be a confident communicator both verbally and written.

Roles & Responsibilities:

• Making a high volume of outbound telephone calls
• Handling a high volume of inbound telephone calls
• Meeting with customers face to face
• Assisting customers with any queries or requirements
• Sales administration
• Managing customer accounts
• Building strong relationships
• Adhering to compliance
• Working as part of a small, busy team
• Providing exceptional service to all customers
• General administrative duties
• Maintaining accurate notes on customer records
• Working towards targets
  
  

Skills, Knowledge & Experience:

• Strong and confident communication skills
• A desire to progress within the company/career
• Proficient in the use of MS Office
• Ability to work collaboratively as part of a small team
• Ability to learn new skills on the job
• Must have own transport due to company location
• Previous customer service/office experience
• Organised and able to work well under pressure
  
  

Working hours are Monday - Friday 9am - 5pm.

In return our client offers a starting salary up to £27,000 per annum, regular company incentives, and the opportunity to earn bonuses based on performance coupled with an excellent opportunity to progress within the company.

Market 36 Recruitment Ltd cover a variety of sectors including Commercial, Industrial, Engineering, and HR & Finance. We take pride on building strong working relationships with local employers and candidates

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Consumer Services

Referrals increase your chances of interviewing at Market GmbH by 2x

Sign in to set job alerts for “Customer Service Administrator” roles.

Essex, England, United Kingdom 3 weeks ago

Takeley, England, United Kingdom 2 weeks ago

Colchester, England, United Kingdom 1 month ago

Customer Service and Sales Administrator - Chelmsford

Essex, England, United Kingdom 3 weeks ago

Essex, England, United Kingdom 3 weeks ago

Colchester, England, United Kingdom 2 weeks ago

Reception and Customer Service (Placemaker)

Full Time Receptionist for Chelmsford - Fixed Term 12 Months- North Essex - East of England (Ref: 7046)

Haverhill, England, United Kingdom 17 hours ago

Colchester, England, United Kingdom 6 hours ago

Chelmsford, England, United Kingdom 5 days ago

Reception and Customer Service (Placemaker)

Ulting, England, United Kingdom 1 week ago

Colchester, England, United Kingdom 6 days ago

Full Time Receptionist for Chelmsford - North Essex - East of England (Ref: 6834)

Chelmsford, England, United Kingdom 5 days ago

Braintree, England, United Kingdom 1 week ago

Customer Service Representative, Credit Cards

Leigh-On-Sea, England, United Kingdom 1 day ago

Magdalen Laver, England, United Kingdom
£28,000.00
-
£30,000.00
2 weeks ago

Colchester, England, United Kingdom 1 week ago

Brentwood, England, United Kingdom 6 days ago

Southend-On-Sea, England, United Kingdom £25,000 - £30,000 16 hours ago

Somerton, England, United Kingdom 1 day ago

Southend-On-Sea, England, United Kingdom 17 hours ago

Brentwood, England, United Kingdom 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.