Customer Service Administrator

Workchain; Altofts; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Paid every Wednesday

Visibility to local employers

Job summary

Workchain is seeking a Customer Service Administrator in Normanton, West Yorkshire. This daytime, office-based role suits an organised and approachable person who enjoys helping customers and handling information accurately.

You will respond to inquiries by phone or email, record customer details precisely and support general admin tasks. The temporary position offers £12.71 per hour and a regular Wednesday pay schedule.

Qualifications

• Good communication and customer service skills.
• Strong attention to detail and accuracy.
• Proficient with standard office software and systems.
• Ability to organise tasks and manage priorities.
• Professional telephone manner and customer handling.
• Reliable, punctual and willing to learn.

Responsibilities

• Respond to customer enquiries by telephone, email or other channels.
• Provide clear, polite and helpful information to customers.
• Record and update customer details and service information accurately.
• Assist with general office administration and document handling.
• Pass queries to the appropriate colleague when required.
• Support the wider office team with routine administrative tasks.
• Maintain a professional and organised approach throughout the day.

Skills

Communication

Attention to detail

Office software

Prioritisation

Telephone manner

Reliability

Job description

Customer Service Administrator

Location: Normanton, West Yorkshire
Pay: £12.71 per hour
Job type: Temporary
Shift: Days
Category: Office

A temporary opportunity is available for a Customer Service Administrator in Normanton. This daytime office role would suit an organised and approachable person who enjoys helping customers, handling information accurately and supporting smooth day-to-day administration.

About the company

Based in Normanton, West Yorkshire, the employer operates in the transport sector. This temporary office opportunity supports customer service and administration activity in a local transport environment, with a focus on clear communication, accurate information handling and reliable office support.

Key responsibilities

• Respond to customer enquiries by telephone, email or other business channels
• Provide clear, polite and helpful information
• Record and update customer details and service information accurately
• Assist with general office administration and document handling
• Pass queries to the appropriate colleague when required
• Support the wider office team with routine administrative tasks
• Maintain a professional and organised approach throughout the working day

Skills and qualifications

• Good communication and customer service skills
• Strong attention to detail
• Confident using computers and standard office systems
• Able to organise tasks and manage priorities
• Professional telephone manner
• Reliable, punctual and willing to learn
• Previous administration or customer service experience would be useful, but a positive attitude and willingness to develop are also valued

Benefits

• Paid every Wednesday
• Opportunity to be visible to local employers

This is a temporary, days-based position offering £12.71 per hour in Normanton. If you are dependable, well organised and confident dealing with people and information, this could be a suitable opportunity.