Customer Service & Admin Specialist — Temp to Perm

First Call Contract Services Limited; Essex; On-site; GBP 16,000 - 23,000; Full time

Job summary

First Call Contract Services Limited is offering a full-time Customer Service Administrator role in Braintree Council, Essex. Shifts run 09:00–17:00 with a pay rate of £14.01 per hour. The position involves inputting and managing data, handling customer calls, and resolving inquiries to maintain service quality.

This opportunity is temporary to permanent, with a contract offered after 12 weeks, and provides a stable entry path into a long-term career within the council framework.

Qualifications

• Experience in customer service or administration.
• Strong data entry and record-keeping skills.
• Excellent phone manner and professional communication.

Responsibilities

• General administrative duties, such as inputting and managing data.
• Taking customer calls and representing the company professionally.
• Resolving customer queries.
• Logging customer orders.

Skills

Data entry

Customer calls

Administrative duties

Professional communication

Job description

First Call Contract Services Limited is offering a full-time Customer Service Administrator role in Braintree Council, Essex. Shifts run 09:00–17:00 with a pay rate of £14.01 per hour. The position involves inputting and managing data, handling customer calls, and resolving inquiries to maintain service quality.

This opportunity is temporary to permanent, with a contract offered after 12 weeks, and provides a stable entry path into a long-term career within the council framework.