Customer Service & Logistics Admin — Temp to Perm

Just Temps; Essex; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Holiday pay

Pension after qualifying period

Employee rewards with 1,400 offers

Job summary

Just Temps is recruiting for an experienced Customer Service Administrator to join our client based in Halstead, Essex on a temp-to-perm basis. The role is full-time, Monday to Friday, 8:30am - 5pm, with a starting pay rate of £14.00 per hour.

You will service current and prospective customers by receiving and processing orders, enquiries and general information. You will be supporting Procurement, Warehouse, Sales, Planning and Logistics departments.

Qualifications

• Previous Customer Service / Logistics Administrative experience gained within an office environment.
• Export experience would be desirable.
• Excellent telephone manner with the ability to communicate at all levels.
• High level of attention to detail and accuracy.
• Good working knowledge of Microsoft Office and experience of in-house systems.
• Ability to multi-task and prioritise own workload.

Responsibilities

• Answering incoming calls, giving product information, lead times, dealing with general enquiries and queries, redirecting calls to relevant departments
• Raising and inputting orders, proforma invoices and amending orders, as required
• Scanning documentation
• Liaising with Areas Sales Managers and responding to their requests
• Arranging couriers and/or carriers as required
• Any general office associated duties

Skills

Customer service

Logistics coordination

Phone etiquette

Attention to detail

Microsoft Office

Tools

In-house systems

Job description

Just Temps is recruiting for an experienced Customer Service Administrator to join our client based in Halstead, Essex on a temp-to-perm basis. The role is full-time, Monday to Friday, 8:30am - 5pm, with a starting pay rate of £14.00 per hour.

You will service current and prospective customers by receiving and processing orders, enquiries and general information. You will be supporting Procurement, Warehouse, Sales, Planning and Logistics departments.