Operations Administration Assistant

Kirklees Metropolitan Council; Braintree; On-site; GBP 16,000 - 23,000; Full time

Job summary

Essex County Council (ECC) is supporting Braintree District Council in recruiting an Operations Administration Assistant on an initial 6‑month contract. The role is on-site only, based at Causeway House & Lakes Industrial Park, offering 37 hours per week.

The closing date is 12 August 2026, with a busy office environment and a strong focus on accuracy and stakeholder support. Key duties include data collation, handling customer queries, and providing administrative support across Operations

Qualifications

• Experience in a busy office environment with strong organisational skills.
• Ability to multitask, prioritise and meet tight deadlines.
• Excellent communication, both verbal and written.
• Experience working in local government or public sector is desirable.

Responsibilities

• Collate data and present to management in a clear format.
• Respond promptly and courteously to customer queries.
• Perform general administrative tasks: telephone, email, minutes, typing and filing.
• Provide information and advice to Operations teams as needed.
• Develop and maintain departmental information systems and databases.
• Prepare paperwork and reports with accuracy and deadline compliance.
• Support line manager with additional tasks as required.

Skills

Organisational skills

Multitasking

Verbal and written communication

Team player

Proactive

Flexible

Experience in busy office

Local government experience

Tools

Microsoft Office

CRM systems

Job description

Operations Administration Assistant – Braintree District Council

£14.02 PAYE / £17.95 Umbrella

Braintree, Essex

Full-Time, Temporary

37 Hours per Week

Closing Date: Wednesday 12th August 2026

Essex County Council (ECC) are delighted to be supporting Braintree District Council in recruiting an Operations Administration Assistant on an initial 6month contract.

Due to the nature of these roles, the successful candidates will be required to work on-site only.

Locations: Causeway House & Lakes Industrial Park

The Opportunity

To work in the Operations Service providing administrative support to relevant service areas and to act as the point of contact for stakeholder offering advice and assistance whilst always providing a professional and courteous service.

Role Accountabilities

• Be responsible for collating and understanding data and present to Management in a suitable style.
• Respond to all customers in a prompt, efficient and courteous manner, ensuring that queries are responded to in a timely manner.
• General Administration duties, including telephone, E-Mail, minute taking, typing, and filing for Operations.
• Provide administrative support for all the teams within Operations by providing information/advice (either verbally or in writing).
• Develop and maintain various departmental information systems, e.g. databases, spreadsheets, ensuring that up-to-date information is recorded and retrieved.
• Where requested, prepare relevant paperwork and reports, maintaining accuracy and ensuring that deadlines are met on all software systems.
• Provide support to any other tasks as required by your Line Manager.
• The list above is not an exhaustive list.

The Experience You Will Bring

• Excellent organisational skills.
• Experience of working in a busy office environment.
• Able to multitask and work on different tasks at the same time
• Experience working with Microsoft Office products & CRM systems
• Local government experience (Desirable
• Excellent verbal and written communication skills
• Strong IT/Microsoft office skills
• Ability to work as a team player
• Pro‑active approach taking responsibility for day‑to‑day tasks, workload and priorities
• Good organisational skills
• Flexible approach to work
• Ability to prioritise a busy workload and work to tight deadlines
• Able to work in a fast‑paced environment where no two days are the same

Company: Essex County Council

Salary: Up to £14.0200 per hour

Location: Braintree, Essex

Sector: Corporate Services

Sector: Administration