Customer Service & Admin Coordinator (Office)

JAM Recruitment Ltd; Hillpound; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Free parking

Gym membership

Employee discount

Casual dress

Company pension

On-site parking

Company events

Job summary

JAM Recruitment Ltd is seeking a Customer Service Administrator in Swanmore, Hampshire for a full-time, permanent role. The position supports customers and daily office operations, requiring a confident and organised approach.

Salary is competitive and based on experience; the company notes limited public transport and commuting will rely on reliable transport. The role involves handling enquiries, processing orders, updating records, and coordinating with internal teams.

Qualifications

• We are looking for someone with previous customer service, administration or office-based experience.
• Clear and professional communication skills, both verbal and written.
• Attention to detail, reliability and a willingness to learn are essential.

Responsibilities

• Handling customer enquiries by phone and email in a professional and helpful manner.
• Supporting the team with general administration and daily office tasks.
• Updating records and systems accurately.
• Helping customers with queries, updates and follow-up information.
• Working closely with colleagues across the business to keep things running smoothly.
• Following company procedures and supporting a safe, organised working environment.

Skills

Customer service

Administration

Outlook

IT systems

Organised

Attention to detail

Education

Experience in office-based role

Tools

Database systems

Job description

JAM Recruitment Ltd is seeking a Customer Service Administrator in Swanmore, Hampshire for a full-time, permanent role. The position supports customers and daily office operations, requiring a confident and organised approach.

Salary is competitive and based on experience; the company notes limited public transport and commuting will rely on reliable transport. The role involves handling enquiries, processing orders, updating records, and coordinating with internal teams.