Customer Service & Order Specialist

JAM Recruitment Ltd; High Wycombe; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Full training provided

Job summary

JAM Recruitment Ltd is looking for a Customer Service Administrator in High Wycombe. This full-time role entails managing inbound customer enquiries and processing orders. The successful candidate will handle various communications, including calls and live chats, ensuring top-notch customer service.

The role offers a salary between £28,000 and £30,000 per annum, complemented by full training for personal development. Ideal candidates will possess strong organisational skills and a professional telephone manner.

Qualifications

• Previous experience in customer service, sales administration, or similar roles.
• Ability to manage multiple enquiries and orders simultaneously.
• Strong attention to detail and organisational skills.

Responsibilities

• Handle high volume of inbound telephone calls.
• Process online and trade customer orders.
• Ensure accurate order processing and customer updates.
• Manage complaints and service issues professionally.

Skills

Customer service experience

Order processing

Strong organisational skills

Professional telephone manner

Problem-solving mindset

Tools

CRM systems

Job description

JAM Recruitment Ltd is looking for a Customer Service Administrator in High Wycombe. This full-time role entails managing inbound customer enquiries and processing orders. The successful candidate will handle various communications, including calls and live chats, ensuring top-notch customer service.

The role offers a salary between £28,000 and £30,000 per annum, complemented by full training for personal development. Ideal candidates will possess strong organisational skills and a professional telephone manner.