Customer Service & Admin Apprentice — Healthcare Support

McArthur Dean Training Ltd; Grimsby; Hybrid; GBP 11,000 - 13,000; Part time

Benefits offered by this job

On-the-job training

Apprenticeship framework

Job summary

McArthur Dean Training Ltd in Grimsby is offering an Apprenticeship in Customer Service Practitioner Level 2, supported by the employer. The program combines on-the-job training with official frameworks to develop practical skills.

You will answer calls, help with appointments and day-to-day enquiries, and liaise with staff. The role is 30 hours per week with apprenticeship minimum wage of £8.00 per hour.

Qualifications

• Candidates will study Customer Service Practitioner Level 2 Framework via McArthur Dean Training.
• On-going training and support from the employer will be provided.

Responsibilities

• Answering calls and communicating with patients/visitors in person.
• Assisting with appointments.
• Assisting with day-to-day enquiries.
• Liaising with staff members

Skills

Communication skills

Attention to detail

Organisation skills

Customer care skills

Problem solving skills

Administrative skills

Education

Customer Service Practitioner Level 2

Job description

McArthur Dean Training Ltd in Grimsby is offering an Apprenticeship in Customer Service Practitioner Level 2, supported by the employer. The program combines on-the-job training with official frameworks to develop practical skills.

You will answer calls, help with appointments and day-to-day enquiries, and liaise with staff. The role is 30 hours per week with apprenticeship minimum wage of £8.00 per hour.