Customer Relations Administrator

Find Recruitment Group LTD; England; Hybrid; GBP 24,000; Full time

Job summary

A leading recruitment group in the UK is seeking a Customer Relations Administrator to join their team. The successful candidate will coordinate training programmes for a major client in the automotive sector. Responsibilities include scheduling resources, acting as a contact point for trainers, managing supplies, and producing reports. The ideal candidate will have strong Microsoft Office skills, particularly in Excel, and a proactive approach to work. This role offers a hybrid working arrangement based in Reading.

Qualifications

• Strong skills in Microsoft Excel and Office Suite are essential.
• Excellent organisational abilities and numeracy are required.
• Experience in identifying cost savings and commercial awareness is needed.

Responsibilities

• Support the Resource Lead with scheduling and coordination.
• Act as the first point of contact for trainers and associates.
• Raise purchase orders and manage academy consumables and stock.
• Coordinate central resources, including virtual classroom licenses.
• Maintain supplier portals and manage workbook orders.
• Produce utilisation and stock reports, including monthly stock takes.

Skills

Strong Microsoft Office skills, particularly Excel

Excellent numeracy and organisational skills

Commercial awareness with the ability to identify cost savings

Confident communicator with a proactive, flexible approach

Highly organised with the ability to prioritise and meet deadlines

Job description

Customer Relations Administrator

Location: Hybrid (minimum 2 days per week in Reading)
Salary: £24,000
Travel: Must drive and have access to a car (no public transport access)

FIND is partnering with one of the UK's largest and most established training providers an Ofsted Grade 2 organisation with over 30 years' experience, supporting 7,000+ apprentices nationwide.

This role sits within a high-profile account, working on behalf of the organisation's largest automotive client, a globally recognised automotive brand operating worldwide.

The Role

You'll support the smooth delivery of training programmes by coordinating resources, managing orders, and acting as a key point of contact for trainers, suppliers, and stakeholders.

Key Responsibilities

• Support the Resource Lead with scheduling and coordination
• Act as the first point of contact for trainers and associates
• Raise purchase orders and manage academy consumables and stock
• Coordinate central resources, including virtual classroom licences
• Maintain supplier portals and manage workbook orders
• Produce utilisation and stock reports, including monthly stock takes

Skills & Experience

• Strong Microsoft Office skills, particularly Excel
• Excellent numeracy and organisational skills
• Commercial awareness with the ability to identify cost savings
• Confident communicator with a proactive, flexible approach
• Highly organised with the ability to prioritise and meet deadlines