Customer-Obsessed Security Officer | SIA Licensed

Mitie Group plc.; Basingstoke; On-site; GBP 29,000 - 32,000; Full time

Benefits offered by this job

20% colleague discount

SIA licence renewal funded

Share Incentive Plan

Save As You Earn Scheme

Cycle to Work Scheme

Life Assurance

Childcare Voucher Scheme

Job summary

Marks & Spencer in Basingstoke is seeking a Security Officer to protect customers, employees and stock while delivering exceptional service. You will carry a visible security presence, assist customers and colleagues, and help prevent loss in a fast-paced store environment.

The role requires a valid SIA licence and prior security experience. A calm, professional approach, strong communication skills and enthusiasm are essential for success.

Qualifications

• Valid SIA licence required.
• Previous security experience preferred.
• Proven communication and interpersonal abilities.

Responsibilities

• Provide visible, professional security presence in store.
• Deliver high-quality customer service to customers and staff.
• Prevent loss and anti-social behaviour.
• Use store tech including body-worn cameras and reporting systems.
• React calmly to incidents and emergencies and report hazards.

Skills

SIA Licence

Security experience

Communication skills

Interpersonal skills

Calm under pressure

Job description

Marks & Spencer in Basingstoke is seeking a Security Officer to protect customers, employees and stock while delivering exceptional service. You will carry a visible security presence, assist customers and colleagues, and help prevent loss in a fast-paced store environment.

The role requires a valid SIA licence and prior security experience. A calm, professional approach, strong communication skills and enthusiasm are essential for success.