Security Officer: Customer Obsessed, 50 Hrs/Week

Mitie Cleaning & Hygiene Services; Guildford; On-site; GBP 35,000 - 42,000; Full time

Benefits offered by this job

£13.58 per hour

Guaranteed 50 hours per week

20% colleague discount

Company-funded SIA licence renewal

Share Incentive Plan

Save As You Earn Scheme

Cycle to Work Scheme

Life Assurance

Childcare Voucher Scheme

Complimentary beverages and snacks

Job summary

Marks & Spencer in Guildford is seeking a Security Officer to ensure a safe and welcoming shopping environment. You will uphold customer service standards while protecting colleagues, customers and products, with a visible security presence and professional conduct throughout your shift.

The role requires a valid SIA licence and previous security experience, plus strong communication. The shift runs Tue–Sat, 10:00–20:00, at £13.58 per hour for 50 hours weekly, with extensive benefits and

Qualifications

• A valid SIA Licence.
• Previous security experience.
• Strong communication and interpersonal skills.
• A calm and professional approach in challenging situations.
• Energy, enthusiasm and a proactive mindset.

Responsibilities

• Providing a visible and professional security presence within store.
• Delivering world class customer service to customers and colleagues.
• Helping prevent loss, theft and anti-social behaviour.
• Using store technology including body-worn cameras and mobile reporting systems.
• Responding calmly and professionally to incidents and emergencies.
• Maintaining a safe environment by identifying and reporting hazards.
• Supporting compliance with company policies and legal requirements.

Skills

Strong communication

Customer service

Calm under pressure

Proactive mindset

Job description

Marks & Spencer in Guildford is seeking a Security Officer to ensure a safe and welcoming shopping environment. You will uphold customer service standards while protecting colleagues, customers and products, with a visible security presence and professional conduct throughout your shift.

The role requires a valid SIA licence and previous security experience, plus strong communication. The shift runs Tue–Sat, 10:00–20:00, at £13.58 per hour for 50 hours weekly, with extensive benefits and