Customer-Obsessed Retail Associate

Naylor's Equestrian Llp; England; Hybrid; GBP 19.000 - 23.000; Vollzeit

Zusammenfassung

Naylor's Equestrian Llp is seeking a Store Colleague to help customers feel valued, supported, and excited about our products. You’ll greet customers confidently, keep displays looking sharp, replenish stock, and maintain high service and presentation standards.

In a fast-paced environment you’ll work on the shop floor with a positive attitude, strong teamwork, and a passion for helping people. This is an opportunity to learn new skills and build a foundation for your future career with us.

Qualifikationen

• Ability to adapt approach and communication style.
• Ability to engage positively with customers and colleagues.
• Good organisational skills and the ability to manage tasks effectively.
• Ability to work collaboratively.
• Willingness to learn new skills and follow company processes and procedures.

Aufgaben

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Responsible for achieving team sales objectives by identifying customer needs, recommending suitable products, and promoting complementary items.
• Maintaining high standards of customer service.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.
• Replenish stock and ensure products are available and correctly displayed in line with company standards.
• Complete operational tasks including processing transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required.

Kenntnisse

Adaptability

Customer engagement

Organisation

Teamwork

Learning mindset

Jobbeschreibung

Naylor's Equestrian Llp is seeking a Store Colleague to help customers feel valued, supported, and excited about our products. You’ll greet customers confidently, keep displays looking sharp, replenish stock, and maintain high service and presentation standards.

In a fast-paced environment you’ll work on the shop floor with a positive attitude, strong teamwork, and a passion for helping people. This is an opportunity to learn new skills and build a foundation for your future career with us.