Retail Superstar: Customer Experience & Sales

Naylor's Equestrian Llp; Cheshunt; Hybrid; GBP 12,000 - 15,000; Full time

Job summary

Naylor's Equestrian Llp is seeking a Store Colleague to join the team in a fast-paced retail environment. You will greet customers, keep displays sharp, replenish stock, and support sales while upholding high service standards.

Ideal candidates are team players with a positive attitude who enjoy helping customers and are keen to learn new skills to support store operations and daily tasks.

Qualifications

• Adapt ability to adjust communication for different people and situations.
• Engage positively with customers and colleagues.
• Strong organisational skills and ability to manage tasks.
• Collaborate effectively with teammates.
• Willingness to learn new skills and follow processes.

Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Identify customer needs, recommend suitable products, and promote complementary items to achieve sales objectives.
• Maintain high standards of customer service.
• Keep shop floor presentation, fixtures, displays, and stock areas clean and well organized.
• Replenish stock and ensure products are available and correctly displayed.

Skills

Adaptability & communication

Customer engagement

Organisation & time management

Teamwork & collaboration

Willingness to learn

Job description

Naylor's Equestrian Llp is seeking a Store Colleague to join the team in a fast-paced retail environment. You will greet customers, keep displays sharp, replenish stock, and support sales while upholding high service standards.

Ideal candidates are team players with a positive attitude who enjoy helping customers and are keen to learn new skills to support store operations and daily tasks.