Customer Account Manager: End-to-End Loan Support

Evlo; Swansea; Sur place; GBP 25 000 - 35 000; Plein temps

Avantages offerts par ce poste

Bonus scheme

Private healthcare

Life assurance

Excellent company pension 3% employee

8% employer contribution

25 days holiday plus Bank Holidays

Cycle to Work vouchers

Retail Discounts

Tech scheme

3 Charity Volunteering Days

Résumé du poste

Evlo in the United Kingdom is seeking a Customer Account Manager to manage loans and customer journeys from enquiry to completion. You will build rapport, explain affordability, process loan agreements, and support customers throughout the lifecycle.

The role demands strong communication, attention to detail, and a customer-first mindset. We offer training, a competitive benefits package, and opportunities for career growth within a market‑leading consumer finance employer.

Qualifications

• Customer-focused approach to servicing clients and driving satisfaction.
• Excellent verbal and written communication with clients and colleagues.
• Ambition to develop skills and grow within the company.

Responsabilités

• Provide loans to customers from enquiry to completion, including affordability checks.
• Maintain strong customer relationships via phone and face-to-face interactions and ensure successful loan lifecycle support.

Connaissances

Customer Focused

Strong Communication

Self-Development

Team Work

Targets

Description du poste

Evlo in the United Kingdom is seeking a Customer Account Manager to manage loans and customer journeys from enquiry to completion. You will build rapport, explain affordability, process loan agreements, and support customers throughout the lifecycle.

The role demands strong communication, attention to detail, and a customer-first mindset. We offer training, a competitive benefits package, and opportunities for career growth within a market‑leading consumer finance employer.