Customer-Focused Service Advisor – Car Benefits & Growth

Vindis Group Ltd.; Huntingdon; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Employee Car Scheme

Birthday Leave

Family Friendly Policies

Sick Pay

Wellbeing Services

Life Assurance

Employee Discounts

Training Resources

Bonus Scheme

Job summary

Vindis Group in Huntingdon is seeking a customer‑focussed Service Advisor to join our Volkswagen Aftersales team. You will be the first point of contact for service customers, provide updates on vehicle status, and promote additional services to support customer satisfaction and workshop flow.

We value a full UK driving licence, strong communication, and organisational skills, with prior experience in a similar automotive role.

Qualifications

• Previous customer-facing experience required.
• Full UK driving licence required.
• Experience in automotive service environment preferred.

Responsibilities

• Serve as the primary contact for service customers and update them on vehicle status.
• Promote relevant service plans and additional products to support workshop efficiency.
• Maintain accurate service records and collaborate with the workshop team.

Skills

Customer service

Communication

Organisation

Driving licence

Teamwork

Job description

Vindis Group in Huntingdon is seeking a customer‑focussed Service Advisor to join our Volkswagen Aftersales team. You will be the first point of contact for service customers, provide updates on vehicle status, and promote additional services to support customer satisfaction and workshop flow.

We value a full UK driving licence, strong communication, and organisational skills, with prior experience in a similar automotive role.