Automotive Aftersales Service Advisor

Vindis Group Ltd.; Cambridge; On-site; GBP 24,000 - 28,000; Full time

Job summary

Vindis Group Ltd. is seeking a Service Advisor to join its Aftersales Team in a customer-facing capacity. You will deliver high quality service, maintain accurate records and work closely with the Workshop Team to ensure smooth information flow from front-of-house to workshop.

The role requires a Full UK driving licence and prior customer-facing experience. An opportunity to grow within a long-established Dealer Group with strong development culture and IMI-accredited leadership programmes.

Qualifications

• Customer-facing experience is required.
• Full UK driving licence is required.

Responsibilities

• Deliver high standard Service Core Process and Aftersales experience.
• Maintain accurate electronic records.
• Forge effective relationships with Workshop Team for timely information flow.
• Contribute to a quality culture focused on first time fixes.
• Utilise available tools to become a specialist in the area.

Skills

Customer-facing experience

Driving licence (UK)

Job description

Vindis Group Ltd. is seeking a Service Advisor to join its Aftersales Team in a customer-facing capacity. You will deliver high quality service, maintain accurate records and work closely with the Workshop Team to ensure smooth information flow from front-of-house to workshop.

The role requires a Full UK driving licence and prior customer-facing experience. An opportunity to grow within a long-established Dealer Group with strong development culture and IMI-accredited leadership programmes.