Dynamic Automotive Service Advisor | Customer Focus & Growth

Lookers Motor Group Limited; Newcastle upon Tyne; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Competitive salary and progression

Generous annual leave

Enhanced family leave

Techscheme discounts

Job summary

Lookers Motor Group Limited is recruiting for an experienced Service Advisor to join the Newcastle Volkswagen Aftersales Team on site. You will be responsible for booking MOTs and services, advising on warranty cover, and coordinating with the Aftersales department to schedule work while delivering excellent customer service.

We offer competitive salaries with structured pay scales and progression, along with generous annual leave and enhanced family leave, plus access to Techscheme for

Qualifications

• Experience in automotive service/aftersales is preferred.
• Strong communication and customer-relations skills.
• Ability to work in a busy dealership environment and manage priorities.

Responsibilities

• Book MOTs, services and repairs for customers.
• Advise on warranty cover and upsell parts/accessories.
• Coordinate with Aftersales to schedule appointments based on workload.

Skills

Customer service

Communication

Teamwork

Organisation

Tools

Kerridge/ADP

Job description

Lookers Motor Group Limited is recruiting for an experienced Service Advisor to join the Newcastle Volkswagen Aftersales Team on site. You will be responsible for booking MOTs and services, advising on warranty cover, and coordinating with the Aftersales department to schedule work while delivering excellent customer service.

We offer competitive salaries with structured pay scales and progression, along with generous annual leave and enhanced family leave, plus access to Techscheme for