Customer-Focused Security Officer | Shopping Centre

Abm-Industries-Inc.-2; Sutton Coldfield; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

24/7 GP

Mental Health support

Get Fit programme

Cycle to work

Job summary

ABM is seeking a vigilant Security Officer at Gracechurch Shopping Centre, London. You will be the public face of the Security Team, delivering first-class service while patrolling the site and responding to incidents. The role requires a professional, proactive approach and a commitment to safety and customer care.

We offer a varied shift pattern (24 hours per week) with a competitive pay rate. Joining ABM means becoming part of a global facility solutions provider committed to safe, clean, and

Qualifications

• SIA and CCTV license essential.
• First Aid Training.
• Professional, friendly and helpful at all times.
• Be respectful to staff and visitors.
• One team approach and proactive in duties.

Responsibilities

• Interact with visitors/tenants delivering first-class service.
• Carry out regular patrols and follow site instructions.
• Proactively assist visitors and maintain a safe environment.
• Safeguard the site from threats and incidents.
• Report incidents to Control Room and keep teams informed.
• Follow radio procedures and notebook policies.
• Respond promptly to security issues and cover additional shifts when needed.
• Liaise with Environmental Services to work as one team.

Skills

SIA license

CCTV

First Aid

Customer service

Professionalism

Job description

ABM is seeking a vigilant Security Officer at Gracechurch Shopping Centre, London. You will be the public face of the Security Team, delivering first-class service while patrolling the site and responding to incidents. The role requires a professional, proactive approach and a commitment to safety and customer care.

We offer a varied shift pattern (24 hours per week) with a competitive pay rate. Joining ABM means becoming part of a global facility solutions provider committed to safe, clean, and