SIA Licensed Security & Customer Service Officer

ABM UK; Bangor; On-site; GBP 11,000 - 16,000; Part time

Benefits offered by this job

24/7 GP for you and family

Mental Health support

Get Fit Programme

Cycle to work

Perks at Work app

Job summary

ABM UK is seeking a professional Security Officer to be the public face of the security team at Gracechurch Shopping Centre. You will deliver first-class customer service while maintaining safety and security across the site.

The role requires SIA and CCTV licensing, First Aid training, and a proactive, team-oriented approach. The position is part-time (approx. 24 hours per week) with shifts that support operations and events.

Qualifications

• SIA and CCTV license essential.
• First Aid Training desirable.

Responsibilities

• Interact with visitors and tenants delivering first class customer service.
• Carry out regular patrols of the shopping centre as per site instructions.
• Proactively assist visitors and tenants as opportunities arise.
• Maintain a safe, non-threatening environment for all.
• Manage incidents per site policies and report to Control Room.
• Log non-conformances and emergencies with control room staff.
• Respond to security issues promptly and keep the team informed.
• Note any unauthorised access and escalate as needed.
• Complete training requirements and cover extra shifts if required.

Skills

Professional demeanor

Team player

Ownership

Motivation

Respectful conduct

SIA license

First Aid training

Job description

ABM UK is seeking a professional Security Officer to be the public face of the security team at Gracechurch Shopping Centre. You will deliver first-class customer service while maintaining safety and security across the site.

The role requires SIA and CCTV licensing, First Aid training, and a proactive, team-oriented approach. The position is part-time (approx. 24 hours per week) with shifts that support operations and events.