Public-Facing Security Officer – Shopping Centre

ABM UK; Worcester; On-site; GBP 14,000 - 17,000; Full time

Benefits offered by this job

24/7 GP

Mental Health support

Get Fit Programme

Cycle to work scheme

Perks at Work

Job summary

ABM UK is seeking a Security Officer at Crowngate Shopping Centre. You will be the public face of the Security Team, upholding exemplary security and customer service standards for visitors and tenants.

The role involves patrolling, incident logging, and coordinating with the control room while maintaining a safe environment. Requirements include SIA and CCTV licenses, First Aid training, and a strong customer-service mindset.

Qualifications

• SIA licence is essential.
• CCTV licence is essential.
• First Aid training desired or required.

Responsibilities

• Interact with visitors and tenants to deliver first-class service.
• Carry out regular patrols of the shopping centre.
• Proactively assist visitors and tenants.
• Maintain a safe, non-threatening environment for all.Record incidents and report to the control room.
• Respond to emergencies and escalate as needed.
• Log non-conformances and emergencies in the security notebook.
• Ensure radio procedures are followed and staff are briefed.
• Undertake duties to meet business needs and cover shifts as required.

Skills

SIA licence

CCTV licence

First Aid training

Customer service

Job description

ABM UK is seeking a Security Officer at Crowngate Shopping Centre. You will be the public face of the Security Team, upholding exemplary security and customer service standards for visitors and tenants.

The role involves patrolling, incident logging, and coordinating with the control room while maintaining a safe environment. Requirements include SIA and CCTV licenses, First Aid training, and a strong customer-service mindset.