Sales Administrator/Sales support Executive

Uxbridge Employment Agency; Uxbridge; On-site; GBP 24,000 - 29,000; Full time

Job summary

Uxbridge Employment Agency has a permanent role for a Sales Administrator / Sales Support Executive in Uxbridge. You will join a friendly team and ensure efficient order processing and high-quality customer service.

The role supports the sales team with day-to-day administration, responds to enquiries, prepares quotations, and maintains accurate CRM data. An organised, proactive approach is key to success.

Qualifications

• Experience in sales administration is useful but not essential.
• Strong organisational skills and attention to detail are important.
• Good written and verbal communication with customers and colleagues.
• Comfort with Microsoft Office, especially Excel.

Responsibilities

• Respond to customer enquiries by telephone and email.
• Prepare quotations and pricing information.
• Support the sales team with day-to-day administration.
• Process and monitor customer orders from start to finish.
• Keep customer and CRM information accurate and up to date.
• Liaise with colleagues and suppliers to move orders.
• Assist with invoice queries, returns and customer issues.
• Support larger orders and projects through to completion.

Skills

Sales administration

Organisation

Customer service

Communication

Microsoft Excel

MS Office

Tools

Microsoft Office

Excel

Job description

Sales Administrator / Sales Support Executive

Location: Uxbridge
Salary: £26,436 per annum plus quarterly bonus
Type: Permanent

The Opportunity

Our client is looking for a bright, enthusiastic and organised individual to join their friendly sales support team in Uxbridge.

This is an excellent opportunity for someone looking to start or develop their commercial career with a well-established business. It could particularly suit a recent college leaver, graduate or someone with some early office or customer service experience who is keen to learn, take on responsibility and build a long-term career.

You’ll be joining a supportive and welcoming team where you’ll receive plenty of exposure to customers, sales administration and the full order process.

What You’ll Be Doing

Working closely with the sales team, you’ll help make sure customers receive an efficient, professional service and that orders and enquiries are managed accurately from start to finish.

Your responsibilities will include:

• Responding to customer enquiries by telephone and email
• Preparing quotations and pricing information
• Supporting the sales team with day-to-day administration
• Processing and monitoring customer orders
• Keeping customer and CRM information accurate and up to date
• Liaising with colleagues and suppliers to keep orders moving
• Helping source solutions for individual customer requirements
• Producing reports and organising information when required
• Assisting with invoice queries, returns and customer issues
• Supporting larger orders and projects through to completion

What We’re Looking For

Previous sales administration experience would be useful, but it is not essential for the right person.

More importantly, our client is looking for someone who can demonstrate:

• A bright, positive and enthusiastic approach
• Strong organisation and attention to detail
• Confidence communicating with customers and colleagues
• Good written and verbal communication skills
• A willingness to learn and take on new responsibilities
• The ability to manage several tasks and priorities
• Confidence using Microsoft Office, particularly Excel
• A proactive approach and willingness to use initiative
• Reliability and a genuine desire to build a career