Global Customer Service & Export Sales Administrator

Parkside Recruitment; Uxbridge; On-site; GBP 24,000 - 30,000; Full time

Job summary

Parkside Recruitment is seeking a proactive Customer Service & Sales Administrator in Uxbridge to provide exceptional support to both UK and international customers. In this role, you will manage customer inquiries, process orders, and coordinate export shipments, all while delivering high service standards.

Candidates with strong administration skills, attention to detail, and experience in customer service or logistics are encouraged to apply. This position offers the opportunity to work in a dynamic team environment, contributing to continuous process improvements.

Qualifications

• Previous experience in customer service, sales administration, export administration, or international logistics.
• Ability to manage multiple priorities and deadlines.
• Knowledge of Incoterms and international trade compliance.

Responsibilities

• Manage inbound customer enquiries via phone and email.
• Process customer orders accurately and efficiently.
• Coordinate export orders from receipt through to dispatch.
• Prepare and manage export documentation including shipping and customs documentation.

Skills

Strong knowledge of export documentation and shipping procedures

Excellent organisational skills

Strong communication and problem-solving skills

Proficient in Microsoft Office and ERP/order processing systems

Team-oriented with a proactive attitude

Job description

Parkside Recruitment is seeking a proactive Customer Service & Sales Administrator in Uxbridge to provide exceptional support to both UK and international customers. In this role, you will manage customer inquiries, process orders, and coordinate export shipments, all while delivering high service standards.

Candidates with strong administration skills, attention to detail, and experience in customer service or logistics are encouraged to apply. This position offers the opportunity to work in a dynamic team environment, contributing to continuous process improvements.