Customer-Focused Sales & Logistics Coordinator

KHR - Recruitment Specialists; Staplehurst; On-site; CAD 52,850 - 56,625; Full time

Benefits offered by this job

Full product training

Modern office environment

No weekends or bank holiday working

Company pension

28 days holiday

Free onsite parking

Regular team social events

Childcare voucher scheme

Job summary

Staplehurst is seeking a Sales Administrator to join its busy team. Monday to Friday 8.30am - 5pm, offering £28,000 - £30,000pa.

This role combines customer service, sales order processing, logistics coordination, and compliance-led administration to ensure smooth end-to-end order fulfilment and high-quality customer support. KHR are working with a successful UK distributor and the position provides full product training, a modern office, and no weekend or bank holiday work.

Qualifications

• Experience in customer service, sales administration, or office support.
• Strong attention to detail and excellent organisational skills.
• Confident communication skills (phone and email).
• Proficiency in Microsoft Office (Outlook, Excel, Word).
• Experience with CRM/ERP systems desirable.

Responsibilities

• Providing excellent customer service via phone and email, handling enquiries and resolving issues efficiently
• Processing sales orders, quotations, acknowledgements, delivery notes, and related documentation
• Maintaining CRM/ERP systems, order trackers, logs, and accurate customer records
• Coordinating deliveries, collections, returns, credits, and courier documentation
• Liaising with Sales, Warehouse, Operations, Quality, and Management teams
• Supporting purchase orders, stock processes, and general sales administration
• Maintaining accurate, audit-ready records in line with company procedures and quality standards
• Ensuring documentation is correctly filed, accessible, and compliant
• Supporting continuous improvement across sales, customer service, and operational processes
• Providing general administrative support across the business

Skills

Customer service

Sales administration

Communication

Multitasking

Organisational skills

Tools

CRM/ERP systems

Microsoft Office

Job description

Staplehurst is seeking a Sales Administrator to join its busy team. Monday to Friday 8.30am - 5pm, offering £28,000 - £30,000pa.

This role combines customer service, sales order processing, logistics coordination, and compliance-led administration to ensure smooth end-to-end order fulfilment and high-quality customer support. KHR are working with a successful UK distributor and the position provides full product training, a modern office, and no weekend or bank holiday work.