Customer-Focused Optical & Hearing Care Sales Advisor

Scrivens Opticians & Hearing Care; Colchester; On-site; GBP 20,000 - 24,000; Full time

Job summary

A leading optician and hearing care provider in Colchester is seeking a Sales Advisor to be the first point of contact for customers. This role involves assisting customers with optical and hearing products, delivering friendly and expert service, and ensuring a welcoming store environment. Ideal candidates should possess strong communication skills and a friendly attitude, with opportunities for career progression within the company. Full training and competitive salary are offered.

Benefits

Competitive salary with progression opportunities

Full training and support

Staff discounts on products

Generous leave policy

Qualifications

• Customer service or retail experience is preferred.
• Ability to work as part of a team and independently.
• Willingness to learn and grow.

Responsibilities

• Greet customers with warmth and professionalism.
• Assist customers in selecting optical and hearing products.
• Provide clear, helpful advice on frame styles, lenses, and hearing care.
• Process sales and bookings using in-branch systems.
• Support stock management and merchandising.
• Keep the store clean, welcoming, and well presented.
• Work closely with Optometrists and Audiologists to ensure a seamless customer journey.

Skills

Strong communication skills

Friendly and approachable attitude

Basic IT skills

Job description

A leading optician and hearing care provider in Colchester is seeking a Sales Advisor to be the first point of contact for customers. This role involves assisting customers with optical and hearing products, delivering friendly and expert service, and ensuring a welcoming store environment. Ideal candidates should possess strong communication skills and a friendly attitude, with opportunities for career progression within the company. Full training and competitive salary are offered.