Customer-Driven Sales Administrator

Involve Recruitment Ltd.; Wolverhampton; On-site; GBP 24,000 - 30,000; Full time

Job summary

Involve Recruitment Ltd. in Wolverhampton partners with a leading Building Supplies company to recruit a bright and bubbly Sales Administrator. This role centers on delivering superb customer service and forward-thinking support to customers.

Typical day includes handling enquiries by phone and email, processing orders (SAGE 200), and liaising with warehouse, logistics and accounts to manage orders from start to delivery. A proactive mindset is valued.

Qualifications

• Experience handling customer enquiries via phone and email.
• Ability to liaise with warehouse, logistics and accounts teams.
• Proactive, customer-focused approach to orders and returns.

Responsibilities

• Handle all customer enquiries via phone and email.
• Process orders on SAGE 200 and update customers throughout.
• Coordinate with warehouse, logistics and accounts to ensure on-time delivery.
• Manage orders from processing to delivery and handle returns/credit when needed.
• Maintain excellent customer service and communication with stakeholders.

Skills

Customer service

Communication

Tools

SAGE 200

Job description

Involve Recruitment Ltd. in Wolverhampton partners with a leading Building Supplies company to recruit a bright and bubbly Sales Administrator. This role centers on delivering superb customer service and forward-thinking support to customers.

Typical day includes handling enquiries by phone and email, processing orders (SAGE 200), and liaising with warehouse, logistics and accounts to manage orders from start to delivery. A proactive mindset is valued.