Customer-Focused Sales Administrator

Confidential; Montrose; On-site; GBP 23,000 - 32,000; Full time

Job summary

Confidential is seeking a highly organised Sales Administrator to join a busy, growing team in Montrose. This full-time role offers a salary of 27,400 per annum and Monday to Friday hours, emphasising outstanding customer service and efficient order processing.

You will manage orders, liaise with suppliers, provide quotes, and support delivery planning in a friendly, supportive environment.

Qualifications

• Experience in sales administration, customer service, or administrative roles.
• Excellent customer service and communication skills.
• Strong attention to detail with a high level of accuracy.
• Confident using computer systems and managing data.
• Ability to prioritise workload and manage multiple tasks.
• Proactive and organised approach to work.
• Team player with a positive attitude.

Responsibilities

• Process customer orders via phone, email and internal systems.
• Update and maintain records on in-house systems.
• Provide customers with order updates.
• Chase suppliers and internal departments to progress orders.
• Organise and coordinate delivery dates.
• Prepare and issue quotations to customers.
• Handle customer enquiries professionally and efficiently.
• Ensure administration is completed accurately and deadlines met.

Skills

Customer service

Attention to detail

Data entry

Time management

Communication skills

Job description

Confidential is seeking a highly organised Sales Administrator to join a busy, growing team in Montrose. This full-time role offers a salary of 27,400 per annum and Monday to Friday hours, emphasising outstanding customer service and efficient order processing.

You will manage orders, liaise with suppliers, provide quotes, and support delivery planning in a friendly, supportive environment.