Sales Administrator

Confidential; Wolverhampton; On-site; GBP 24,000 - 30,000; Full time

Job summary

Confidential in Wolverhampton is recruiting a Sales Administrator who combines superb customer service with forward thinking to support a leading Building Supplies company. You will handle customer enquiries and process orders, coordinating with warehouse, logistics and accounts to keep the customer journey smooth.

The role is Monday to Friday, 9am to 5pm, with responsibilities spanning order processing, delivery updates, and returns/credits.

Qualifications

• Strong customer service orientation and clear communication.
• Ability to multi-task and stay organised in a fast-paced environment.
• Proactive team player with good numeracy and problem solving.

Responsibilities

• Handle customer enquiries via phone and email.
• Process orders on SAGE 200.
• Liaise with warehouse, logistics and accounts.
• Manage orders from processing to delivery, updating the customer.
• Deal with customer returns and credits.

Skills

Excellent communication

Customer service

Organisation

Attention to detail

Telephone skills

Tools

SAGE 200

Job description

Involve Recruitment (Midlands) Ltd are working with a UK leading Building Supplies company in Wolverhampton to recruit for a bright and bubbly Sales Administrator - Superb customer service and forward thinking are essentials in this role - this company only hires the best of the best !

Salary- 27,000

Monday to Friday 9am to 5pm

• Responsible for all customer enquires via phone and email
• Processing orders on SAGE 200
• Liaising with other departments such as warehouse, logistics, accounts etc
• Order management from processing to Deliver - updating customer all the way
• Dealing with customer returns / credit etc

This role is all about communication - always putting the customer journey first !

Working under and exceptional Customer Service Manager, this company is growing so anyone who comes in and can think outside the box and work to exceptional standard even when the boss isn't looking will grow with them