Customer-First Retail Security Officer

Mitie Cleaning & Hygiene Services; Truro, Hayle; In loco; GBP 19.000 - 25.000; Tempo pieno

Vantaggi offerti da questo lavoro

20% colleague discount (after a period

Company-funded SIA licence renewal

Share Incentive Plan

Save As You Earn Scheme

Cycle to Work Scheme

Life Assurance

Childcare Voucher Scheme

Descrizione del lavoro

Mitie is seeking a Support Retail Security Officer for M&S in Truro, Kingsley Village and Hayle. You will help create a safe, welcoming store environment, assist customers, and protect people and products with a visible, friendly presence.

Applicants must have their own transport and be able to travel between sites. A calm, professional demeanor with strong communication skills is essential, and an SIA licence is desirable though not required.

Competenze

• Previous security experience is preferred.
• A valid SIA licence is desirable, although not essential.
• Strong communication and interpersonal skills.
• A calm, confident and professional approach.
• A proactive mindset with the ability to make sound decisions quickly.
• A genuine passion for customer service and keeping people safe.

Mansioni

• Operate in a fast-paced retail environment, staying alert and responsive.
• Create a welcoming store environment and provide professional support to customers and colleagues.
• Help keep stores safe and secure, prevent loss, respond to incidents, and identify risks.
• Use store technology and body-worn cameras to support operations and incident management.
• Stay calm under pressure and act professionally in challenging situations.
• Work closely with store colleagues to maintain high standards and support operations.
• Adapt to changing situations to support the store.

Conoscenze

Security awareness

Customer service

Communication skills

Calm under pressure

Decision making

Proactive mindset

Descrizione del lavoro

Mitie is seeking a Support Retail Security Officer for M&S in Truro, Kingsley Village and Hayle. You will help create a safe, welcoming store environment, assist customers, and protect people and products with a visible, friendly presence.

Applicants must have their own transport and be able to travel between sites. A calm, professional demeanor with strong communication skills is essential, and an SIA licence is desirable though not required.