Customer-First Retail Pro — Tools & Growth Path

Screwfix Direct Ltd.; Wells; On-site; GBP 12,398,000 - 15,154,000; Full time

Benefits offered by this job

28 days annual leave (up to 33)

Pension scheme (Kingfisher)

Life cover

Discounts (Screwfix & B&Q)

Discounted healthcare

Share save schemes

Training and development

Job summary

Screwfix Direct Ltd. is seeking a Retail Assistant to welcome customers, understand their needs, and guide them to the right products. You’ll assist with deliveries, keep stock levels, and contribute to a friendly, efficient store environment.

Join a team that values great service, offers extensive training, and supports work-life balance with varied shifts. You’ll enjoy benefits like pension, life cover, staff discounts, and career development opportunities.

Qualifications

• Excellent customer service skills with a positive can-do attitude.
• Willingness to learn and complete training provided.
• Strong communication and helpfulness in assisting customers.
• Motivation to work hard and engage with the team.

Responsibilities

• Host customers in-store, understand needs, guide to products and assist with purchases.
• Support warehouse standards, assist deliveries and maintain stock levels.
• Be an active team member, sharing responsibilities and having fun at work.

Skills

Amazing service

Hard worker

Great communicator

Willing to learn

Friendly & reliable

Job description

Screwfix Direct Ltd. is seeking a Retail Assistant to welcome customers, understand their needs, and guide them to the right products. You’ll assist with deliveries, keep stock levels, and contribute to a friendly, efficient store environment.

Join a team that values great service, offers extensive training, and supports work-life balance with varied shifts. You’ll enjoy benefits like pension, life cover, staff discounts, and career development opportunities.