Customer-First Retail Assistant

Screwfix Direct Ltd.; Mansfield Woodhouse; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme

Life cover

Staff discount

Training programmes

Career development

Job summary

Screwfix Direct Ltd. is seeking a Retail Assistant to greet customers, understand their needs, and guide them to the right products, making every visit easy and pleasant. You’ll keep store standards high, assist with deliveries, pick customer orders, and work as part of a friendly team.

The role includes excellent training programmes, varied shift patterns and a clear path for career development. With a focus on service, teamwork and a positive attitude, you’ll build confidence and grow with

Qualifications

• Amazing at giving great service, with a positive can-do, no-nonsense approach
• Prepared to work hard and make the most of our training
• A great communicator who loves to help people
• Willing to learn, you don’t need retail experience to succeed
• Friendly, flexible, reliable, honest and enthusiastic!

Responsibilities

• Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
• Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
• Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way!

Skills

Excellent service

Strong communication

Team player

Flexible

Willing to learn

Job description

Screwfix Direct Ltd. is seeking a Retail Assistant to greet customers, understand their needs, and guide them to the right products, making every visit easy and pleasant. You’ll keep store standards high, assist with deliveries, pick customer orders, and work as part of a friendly team.

The role includes excellent training programmes, varied shift patterns and a clear path for career development. With a focus on service, teamwork and a positive attitude, you’ll build confidence and grow with