Customer-First Retail Assistant | Service & Stock Pro

Screwfix Direct Ltd.; Morpeth; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme

Life cover

Employee discount

Healthcare discount

Share save schemes

Training and development

Job summary

Screwfix Direct Ltd. is hiring a Retail Assistant to help customers in store and keep stock tidy. You’ll greet customers, understand their needs and guide them to the right products, while working as part of a friendly team.

We offer built-in training, varied shift patterns for work-life balance, and a comprehensive benefits package including leave, pension, life cover and employee discounts. No prior retail experience required, just a positive, reliable attitude.

Qualifications

• Excellent customer service attitude with a positive approach.
• Willing to learn and take part in training.
• Strong communication skills and ability to help people.
• No prior retail experience required, just motivation.
• Friendly, reliable, and enthusiastic personality.

Responsibilities

• Host customers in store, understand needs, guide to products.
• Assist with deliveries, maintain stock and fulfill orders.
• Be part of a team and contribute to a positive store culture.

Skills

Great communication

Customer service

Team player

Flexible

Enthusiastic

Job description

Screwfix Direct Ltd. is hiring a Retail Assistant to help customers in store and keep stock tidy. You’ll greet customers, understand their needs and guide them to the right products, while working as part of a friendly team.

We offer built-in training, varied shift patterns for work-life balance, and a comprehensive benefits package including leave, pension, life cover and employee discounts. No prior retail experience required, just a positive, reliable attitude.