Customer-First Retail Assistant – Training & Growth

Screwfix Direct Ltd.; Northchurch; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme (Kingfisher)

Life cover

20% discount with Screwfix and B&Q

Discounted healthcare

Company share save schemes

Excellent training and development

Job summary

Screwfix Direct Ltd. is hiring a Retail Assistant to welcome customers, identify their needs, and guide them to the right products. You’ll assist with deliveries, keep stock levels high, and pick customer orders to ensure smooth store operations.

Join a friendly team with excellent training, 28 days of annual leave (rising with service), a strong pension scheme, life cover, and staff discounts. This is a fixed-term role up to 3 months, with varied shifts to support work-life balance.

Qualifications

• Excellent customer service and positive attitude.
• Willing to learn and participate in training.
• Great communicator who helps people.
• No retail experience required – enthusiasm matters.

Responsibilities

• Host customers and understand their needs, guiding them to the right products.
• Assist with deliveries, maintain stock, and pick customer orders.
• Support store team and contribute to a collaborative, efficient environment.

Skills

Customer service

Communication

Teamwork

Flexibility

Job description

Screwfix Direct Ltd. is hiring a Retail Assistant to welcome customers, identify their needs, and guide them to the right products. You’ll assist with deliveries, keep stock levels high, and pick customer orders to ensure smooth store operations.

Join a friendly team with excellent training, 28 days of annual leave (rising with service), a strong pension scheme, life cover, and staff discounts. This is a fixed-term role up to 3 months, with varied shifts to support work-life balance.