Customer-First Retail Assistant — Training & Growth

Screwfix Direct Ltd.; Armagh; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

28 days annual leave including Bank/H0

Excellent pension scheme

Life cover

20% discount with Screwfix and B&Q

Discounted healthcare

Job summary

Screwfix Direct Ltd. is seeking a friendly Retail Assistant to help customers in store and ensure a smooth shopping experience. You’ll welcome customers, understand their needs and guide them to the right products, while keeping shelves tidy and orders accurate.

Join a team that values great service, offers training, a pension scheme, life cover, and staff discounts including Screwfix and B&Q. Flexible hours and a focus on work-life balance are part of the package.

Qualifications

• Customer-focused, friendly approach to help shoppers
• Clear communicator with ability to listen and respond to needs
• Willing to learn and adapt in a busy retail environment

Responsibilities

• Host customers in-store, greet and assist with finding products
• Maintain warehouse standards: deliveries, stock, picking customer orders
• Be an active team member, contributing to a positive work environment and store presentation

Skills

Great customer service

Excellent communication

Team player

Willing to learn

Reliability

Job description

Screwfix Direct Ltd. is seeking a friendly Retail Assistant to help customers in store and ensure a smooth shopping experience. You’ll welcome customers, understand their needs and guide them to the right products, while keeping shelves tidy and orders accurate.

Join a team that values great service, offers training, a pension scheme, life cover, and staff discounts including Screwfix and B&Q. Flexible hours and a focus on work-life balance are part of the package.