Customer-First Retail Assistant | Training & Growth

Screwfix Direct Ltd.; Ely; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Annual leave 28d

Pension scheme

Life cover

Staff discount

Healthcare discount

Share save scheme

Training & development

Job summary

Screwfix Direct Ltd. is seeking a proactive Retail Assistant to welcome customers, identify needs and guide them to the right products. You’ll help with deliveries, stock checks, and order picking, while maintaining high store standards and teamwork.

With comprehensive training and varied shift patterns, this role offers a direct path to developing retail skills in a busy trade environment. Join a growing team with a strong service ethos and friendly culture.

Qualifications

• Amazing at giving great service, with a positive can-do, no-nonsense approach.
• Prepared to work hard and make the most of our training.
• A great communicator who loves to help people.
• Willing to learn, you don’t need retail experience to succeed.
• Friendly, flexible, reliable, honest and enthusiastic.

Responsibilities

• Host – welcome customers, understand needs, guide to products and make it easy.
• Warehouse standards – assist deliveries, maintain stock, pick orders, keep standards.
• Part of the team – join a supportive team that works well together.

Skills

Customer service

Communication

Flexible

Reliable

Enthusiastic

Job description

Screwfix Direct Ltd. is seeking a proactive Retail Assistant to welcome customers, identify needs and guide them to the right products. You’ll help with deliveries, stock checks, and order picking, while maintaining high store standards and teamwork.

With comprehensive training and varied shift patterns, this role offers a direct path to developing retail skills in a busy trade environment. Join a growing team with a strong service ethos and friendly culture.