Customer-First Retail Associate | Growth, Training, Perks

Screwfix Direct Ltd.; Knutsford; On-site; GBP 19,000 - 21,000; Full time

Benefits offered by this job

28 days annual leave

Employer pension scheme

Life cover

20% discount for Screwfix/B&Q

Discounted healthcare

Share save schemes

Training and development

Job summary

Screwfix Direct Ltd. is looking for a friendly Retail Assistant to welcome customers, understand their needs and guide them to the right products. You will help keep the store running smoothly with stock and order collection, while enjoying a supportive team environment.

The role offers opportunities for training and development, with a focus on delivering excellent customer service and working with enthusiasm across shift patterns.

Qualifications

• Amazing at giving great service with a positive can-do approach.
• Great communicator who loves to help people.
• Willing to learn and flexible with shifts.
• Friendly, reliable and enthusiastic team player.

Responsibilities

• Host – welcome customers, understand needs, guide to products and make shopping easy.
• Maintain warehouse standards: assist with deliveries, stock, and picking customer orders.
• Be part of a team that takes pride in the store and works well together.

Skills

Customer service

Communication

Flexibility

Reliability

Enthusiasm

Job description

Screwfix Direct Ltd. is looking for a friendly Retail Assistant to welcome customers, understand their needs and guide them to the right products. You will help keep the store running smoothly with stock and order collection, while enjoying a supportive team environment.

The role offers opportunities for training and development, with a focus on delivering excellent customer service and working with enthusiasm across shift patterns.