Customer-First Retail Assistant - Growth, Perks, Training

Screwfix Direct Ltd.; Norwich; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme

Life cover

Staff discounts

Job summary

Screwfix Direct Ltd. is seeking a Retail Assistant for a fixed-term contract up to 3 months. You’ll welcome customers, identify needs, and direct them to the right products in a fast-paced store environment.

You don’t need prior retail experience to succeed; enthusiasm, reliability and a helpful attitude are valued. The role includes training and team support, with benefits like leave, pension and staff discounts.

Qualifications

• Amazing at giving great service, with a positive can-do, no-nonsense approach.
• Prepared to work hard and make the most of our training.
• A great communicator who loves to help people.
• Willing to learn, you don’t need retail experience to succeed.
• Friendly, flexible, reliable, honest and enthusiastic!

Responsibilities

• Welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
• Assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
• Join a team who take pride in their store, work together and have lots of fun along the way!

Skills

Customer service

Communication

Teamwork

Flexibility

Willing to learn

Job description

Screwfix Direct Ltd. is seeking a Retail Assistant for a fixed-term contract up to 3 months. You’ll welcome customers, identify needs, and direct them to the right products in a fast-paced store environment.

You don’t need prior retail experience to succeed; enthusiasm, reliability and a helpful attitude are valued. The role includes training and team support, with benefits like leave, pension and staff discounts.